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ACS

From Family readiness to financial health—and much more— Army Community Services (ACS) delivers programs tailored to your needs. We help maintain community readiness and resiliency through a wide range of educational opportunities, special events, individualized counseling services, and other offerings.

We help Soldiers from their first assignments all the way to separation or retirement, as well as Families, veterans, wounded warriors, survivors, and retirees.  ACS supports the entire Army community.

Learn more about what ACS offers at your installation!

ACS values your privacy and security. Learn more about ACS customers' rights and responsibilities.

 * Not all programs are available at all garrisons. 
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SHARP and Domestic Violence

Victim Advocacy Program

The Family Advocacy Program: Victim Advocacy Services Program provides comprehensive assistance and support to victims of domestic abuse and sexual assault, including crisis intervention, safety planning, and assistance in securing medical treatment for injuries, information on legal rights and proceedings, and referral to military and civilian shelters and other resources available to victims. Victim Advocacy services are available 24 hours a day 7 days a week to Soldiers and Family members

 

Dugway SHARP Victim Advocacy

Services are available 24 hours a day 7 days a week

SHARP 24-hour Response Hot Line:   

+1(719) 338-9654

National DoD Safe Helpline for sexual assault support

for the DoD Community:     

  • (877) 995-5247  (24/7 7 days a week)

 

Domestic Violence Victim Advocacy

Services are available 24 hours a day 7 days a week

  • (435) 849-1238 (cell)

 

Tooele County services:

    DVSAVA Provides:                         

  • Crisis Intervention
  • Medical Advocacy
  • Legal Advocacy
  • Community Advocacy
  • Support Groups

    CRISIS Line 24-Hour throughout Tooele County

  • (435) 882-6888
  • (866) 982-6888

     For Emergency Assistance Call 911

 

For law enforcement assistance in Tooele County

  • Call (435) 882-5600

National SAFE hotline for Domestic Violence: 

Trained advocates are available to take your calls through our toll free, 24/7 hotline:

  • (800)799-SAFE (7233)
Violence Prevention and Education

The US Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and counseling and intervention services.

  • Emergency Placement Care Program (EPC)
  • Victim Advocacy Program (Domestic Violence)
  • Sexual Harassment and Assault Response Program (SHARP)
  • FAP education and prevention
  • New Parent Support Program (NPSP) 
  • Support groups and enrichment classes

Contact the Family Advocacy Program Manager to begin! 

New Parent Support Program

The Army’s New Parent Support Program is a key secondary prevention program within the Family Advocacy Program which falls under the umbrella of Army Community Service. Established in 1995, this voluntary participation program helps Soldiers and Family members who are expecting a child, or have a child or children up to 3 years of age, to build strong, healthy military families. Through a variety of supportive services including home visits, support groups and parenting classes, the NPSP helps Soldiers and Families learn to cope with stress, isolation, post-deployment reunions and the everyday demands of parenthood.

 

Army Emergency Relief (AER) Overview

Overview

Army Emergency Relief is the U.S. Army's own nonprofit organization dedicated to alleviating financial distress on the force. AER provides grants and zero-interest loans to Active Duty and Retired Soldiers and their Families. Over 4 million Soldiers supported since 1942. AER officers are conveniently located at installations around the world. Visit ArmyEmergencyRelief.org to learn more.

Education Programs

AER’s Education Program is a secondary mission to help Army Families with the costs of education. The three separate scholarship programs are:

Stateside Spouse Education Assistance Program
• Applicant must be the Spouse or widow(er) of an active duty or retired Soldier and reside in the United States. 
• Stateside applicants must be full time students. 
• First undergraduate degrees only.
• Active duty military personnel are not eligible.

Overseas Spouse Education Assistance Program Major General James Ursano Scholarship Fund for Dependent Children.

Overseas Spouse Education Assistance Program 
• Applicants must be a Spouse of an active duty Soldier assigned in Europe, Korea, Japan, or Okinawa. 
• Applicants must physically reside with the Soldier at the assigned location. 
• First undergraduate degrees only.
• Off post students are not eligible.
• Spouses may be part time or full time students.

Major General James Ursano Scholarship Fund for Dependant Children 
• Dependent children, stepchildren, or legally adopted children of Army Soldiers on active duty, retired or deceased while in active duty or retired status.

The children of Grey Area Reservists/National Guard are eligible as well.

Scholarship awards will be awarded up to half the cost of tuition. Scholarship awards are based on financial need, as evidenced by income, assets, Family size, and special circumstances.

Applications and instructions are available for all the scholarships on the AER website at https://www.armyemergencyrelief.org/resources/

AER Resources and Forms

View all AER forms. 

Career Guidance & Employment Opportunities

The Employment Readiness Program (ERP) provides information and referral services on employment, education, training, transition, and volunteer opportunities to give Family members the competitive edge needed to secure meaningful employment. ERP offers up-to-date information on available employment opportunities, market and job trends, education, and volunteer resources to help individuals make informed decisions when seeking employment. Services offered by the ERP include classes and seminars related to employment:

  •        Career exploration
  •        Resume writing
  •        Interviewing techniques
  •        Dressing for success
  •        Networking
  •        Entrepreneurship
  •        Individual career assessment and counseling

    Contact your Employment Readiness Program Manager for more information!

Survivor Outreach Services

Many times, after the loss of a Soldier, unresolved issues or questions come up long after the Casualty Assistance Officer (CAO) has concluded his or her duties. In addition to the grief the Family will suffer, they may also be faced with issues and questions built around the life of an Army Family. Those left behind often:

  •  Wonder if there is anyone out there that understands
  •  Need local resources for support
  •  Want reliable information about programs, services and benefits available to them, but aren’t sure where to go or how to find them

    In keeping with the Army’s commitment to its Soldiers, the SOS delivers on that commitment by providing dedicated and comprehensive support to Surviving Families who have lost a Soldier, whether active, reserve, guard or retired. The SOS can provide support, information and services as long as is needed.

    Program Support Coordinators are on hand to:

  •   Meet in person with Surviving Families
  •   Listen with compassion and offer reassurance
  •   Provide information and referral to appropriate resources
  •   Ensure Surviving Families receive all benefits to which they are entitled
  •   Encourage our Surviving Families to remain an integral part of the Army Family for as long as they desire

    For more information contact your local SOS Support Liaison

        My Army OneSource: Survivor Outreach Services

Family Members with Special Needs

The Exceptional Family Member Program (EFMP) provides an all-inclusive approach for community, educational, medical, housing and personnel services for Families with special needs. An exceptional Family member may be a child or an adult with any physical, emotional, developmental or intellectual disorder that limits the individual's capacity to engage in pursuits with peers or that requires:

  •        Special treatment
  •        Therapy
  •        Education
  •        Training

Some of the conditions that would qualify a person as an exceptional Family member include:

  •        Asthma
  •        Epilepsy
  •        Diabetes
  •        Developmental delays
  •        Speech
  •        Language
  •        Hearing or visual impairment
  •        Behavioral issues
  •        Physical disabilities and mental health disorders

 Respite Care Information Army One Source: Exceptional Family Member Respite Care Program

    Enrollment and Screening Information US Army Medical Department: Exceptional Family Member Program

    Contact your ACS EFMP Manager for assistance!

Learn About Army Life

Army Family Team Building (AFTB) includes online and classroom classes that cover topics such Army life, self-development, and leadership skills. AFTB Level Modules feature:

Level 1: Learn about Army life and how to maneuver through daily challenges by discovering how to decipher Army acronyms, utilize Community Resources, attain better financial readiness and understand the goal and impact of the Army mission on daily life.

Level 2: Grow personally through self-development modules. The modules teach participants how to improve their communication skills, personal relationships, and stress management. Participants discover team dynamics, how to solve problems and how to resolve personal conflict.

Level 3: Expand leadership skills, effective communication techniques and mentorship skills by taking the training modules. Learn about different leadership styles, how to run an effective meeting, how to manage group conflict and how to coach and mentor others. The Enlisted Spouses Course Series prepares enlisted spouses to assume additional responsibilities as their Soldiers progress through their positions as Drill Sergeants, Recruiters, and First Sergeants.

    My Army OneSource: Army Family Team Building

    Contact your AFTB Program Manager more information!

 

New to the Community?

Information & Referral Program

A comprehensive resource file provides information on both military and civilian agencies to Soldiers, family members and DA civilians. Trained personnel will assist clients to find the appropriate and available resources.  For further assistance or help feel free to contact ACS. 

Household Goods Lending Closet

Our lending closet has a wide variety of household items, such as pots, pans, and utensils that can be checked out on a temporary basis.    Contact the ACS Relocation Manager for more information. 

Relocation Readiness Program

In the middle of a move? Preparing for a PCS? The DPG Relocation Readiness program can answer many of the questions you may have and provide you with useful information to make your move as easy as possible. We provide trainings/briefings for pre/post moves, cross-cultural training for bi-cultural Families, web sites specifically designed with Soldiers, DoD personnel and their Families in mind, guidance/counseling/advocacy before, during, and after the move, outreach for waiting families, lending closet, and sponsorship training.

Additional information about the local area can be found at these websites 

Military INSTALLATIONS

http://www.militaryinstallations.dod.mil/MOS/f?p=MI:ENTRY:0

Dugway Proving Ground

http://www.dugway.army.mil/Default.aspx

Utah

http://www.visitutah.com/

http://www.utah.com/

http://naturalresources.utah.gov/

Salt Lake City

http://www.ci.slc.ut.us/

Tooele

http://www.co.tooele.ut.us/

http://tooelecity.org/

Grantsville

http://www.grantsvilleut.gov/

 

Newcomers Orientations

  • held 2nd Tuesday of every month
  • Bldg 5124   Rm 239   1:30pm to 4:30pm. 
  • Contact the ACS Relocation Program Manager for additional information.
Volunteer

   Army Volunteer Corps can link volunteers with local volunteering opportunities.

   What can volunteering do for you? 

 

  • Gain a sense of satisfaction/achievement by meeting challenges
  • Learn about the Army, its sister services, and the community
  • Acquire new skills and or expand old ones
  • Obtain work experience
  • Build new friendship and become a cohesive part of the community

 

   Army OneSource: Find Volunteer Opportunities In Your Community

   Contact your Volunteer Corps

Need Help with Finances?

Financial Readiness Program (FRP)

The Financial Readiness Program on improving soldiers' personal financial status and their abilities to perform as informed consumers. FRP provides a wide range of services to assist Active Duty and retired military, their eligible Family members, Department of the Army civilians, active duty Reserve Component Soldiers and Survivors with their personal financial affairs.

There is a basic preventive education program for soldiers and family members in personal financial readiness/soldier money management and consumer affairs. Classes are given to units to fulfill their training requirements and to other organizations as requested.

The FRP supports commanders in maintaining unit financial readiness while assisting Soldiers and Families to achieve self-sufficiency and long-term financial stability. Some of the FRP services include:

  •        Budgeting and debt management
  •        Credit reports and scores
  •        Investing and the Thrift Savings Plan
  •        Preparing for major life events such as deployments, divorce, marriage, large purchases, etc.

Contact the Financial Readiness Program Manager at office at DSN 789-2387 or Commercial 435-831-2387.

Consumer Complaint

Have you been a victim of unfair or deceptive business practices in our local area? Have you tried to resolve the issue but met with negative results? If so, you should consider filing a consumer complaint through the ACS Financial Readiness Program office.

   Any of the following experiences would be considered a Consumer Complaint:

  • Misleading advertising
  • Improper selling practices
  • Non-delivery of goods or services
  • Complaints about nonprofit/charitable organizations
  • The misuse of personal information and could not resolve the situation with the local agency

 Consumer Complaint (pdf) can be submitted through the ACS Financial Readiness Program office at DSN 789-2387or Commercial 435-831-2387. 

Solicitation Information

  •     AR 210-7, Personal Commercial Solicitation on Army Installations:

          http://www.apd.army.mil/pdffiles/r210_7.pdf

  •     DoDD 1344.7-Personal Commercial Solicitation on DoD Installations:

          http://www.dtic.mil/whs/directives/corres/pdf/134407p.pdf

Credit Report Assistance

Did you know?

It is recommended to check all three credit reports at least once a year to ensure there are no errors keeping consumers from getting bad credit or best available terms on a loan.

It is highly recommended for consumers to also check their personal report prior to making a major purchase that involves a loan like a house or a car. This process will also protect government issued security clearances.

An annual free credit report can be accessed from www.annualcreditreport.com.

It is also a good idea to review personal credit information regularly to guard against identity theft. Identity theft occurs when someone uses your personal or financial information to commit fraud.

For example, an identity thief may use your information to open a new credit card account in your name. When they do not pay the bills, the delinquent account is reported on your credit report, damaging your ability to get credit in the future and subjecting you to calls from bill collectors.

For more information, visit the Federal Trade Commission's http://www.ftc.gov/.

Deployment / Mobilization / SSO

ACS assistance is offered to unit commanders and the DPG community in the following areas:

  • Expertise and Support
  • Training
  • FRG Leader Forum
  • FRG Orientation
  • Resource Materials
  • Meeting Facilities
  • Homecoming and Reunion Activities
  • Information and Referrals
Comprehensive Soldier and Family Fitness

Comprehensive Soldier and Family Fitness (CSF2) is designed to build resilience and enhance performance of the Army Family — Soldiers, their Families, and Army Civilians. CSF2 does this by providing hands-on training and self-development tools so that members of the Army Family are better able to cope with adversity, perform better in stressful situations, and thrive in life.

Vision

A Total Army team of physically healthy and psychologically strong Soldiers, Families and Civilians whose resilience and total fitness enables them to thrive in the military and civilian sector and to meet a wide range of operational demands.

http://csf2.army.mil/about.html